We are seeking a Procurement Officer to manage various client accounts from the start of the enquiry right up until delivery using various procurement SOP's and policies. You will be responsible for evaluating suppliers, products, and services, negotiating quotations, and ensuring that approved purchases are cost-efficient and of high quality. It is of paramount importance that you negotiate well and ensure that all purchases comply with company standards. You will be required to consolidate client orders and you will be responsible for the entire export process to the relevant country. Including all export documentation. Attention to detail is key as exported goods are required to meet clients approved specification.
Key Performance Indicators (KPIs) and Responsibilities
List of Key Result Areas
Sourcing
Customer Relations
Administration
Updating various reports and lists
Sourcing
Receive client enquiries and source items & services according to specification, description, and brand.
Ensure a minimum of 3 quotes are received per line item and that supplier vetting is done on any new supplier loaded for which pricing is competitive.
Ensure that the correct specifications are met and evaluates quotes received from suppliers.
Create a proforma invoice for the client which will include the estimated freight rate to their door.
Quote prices and credit terms, and manage the client's expectations for orders obtained.
Increase sales with existing customer base.
Achieve the relevant client budgets.
Visit current clients to promote business and build relationships – this travel is always done over border.
Meet with suppliers who visit our offices, and maintaining those relationships.
Coordinate liaison between client and other related business units.
Customer Relations
Keep customers informed about any problems arising, influencing deficiencies regarding the execution of orders and contracts.
Update clients on orders by managing expediting of files.
Continuous improvement of customer relationships.
Attend to customer needs, queries, and complaints.
Receive and handle all customer complaints within 72 hours.
Work with different divisions within Steinweg to meet client needs.
Administration
Enter all supplier data into SAP to evaluate and create the client proforma invoice.
Assist any new client in completing the business application and Terms and conditions.
Review potential changes in scope of supply and advise management and clients of potential impact changes.
Create COD applications were applicable and according to SOP.
Ensure shared folder is up to date and followed according to SOP.
Review accounts to identify problems, such as overdue accounts, changes in the proposed delivery and supply schedules and claims.
Call on clients to discuss and resolve problems and to continue building relationships and rapport.
Develop vendor relations and better pricing, discount structure and rebate contracts where applicable.
Assist with vetting of new vendors according to SOP.
Reporting / Updating of lists
Report any issues to Procurement Manager within 48 hours.
Update "MLT List" weekly to ensure monthly forecasts are accurate.
Update "Attainable list" bi-weekly for any proforma invoices over 400k which stand a high chance of being ordered.
Complete GRN, stock, and COD report as and when accounts require feedback.
Comment on GP report and send out monthly.
Analyse orders received and pick up trends on what items are being ordered and which are no longer being ordered.
Report these findings to the manager with possible strategies. Monitor the progress accordingly.
Experience & Skills
Four years previous experience as a procurement officer.
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
Sourcing knowledge and expediting skills are paramount.
SAP and export experience is beneficial.
Join Steinweg to manage our shipment operations with efficiency and excellence, ensuring our services exceed client expectations. Apply now to become part of our dynamic team!
Interested?
Please send your CV to ******
#J-18808-Ljbffr
