Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We are a talent incubator. The time you spend at Expleo will turbo-charge your career, allowing you to work on complex technical challenges, enjoy opportunities to expand your skills and take part in inspiring, multi-disciplinary collaborations with your colleagues. Whether working on autonomous vehicles, green planes, the factories of tomorrow or cutting-edge banking technology, you will have the opportunity to become a bolder version of yourself. Let's change the game together.We are looking for a Process Engineer to join our dynamic team in Johannesburg (Hybrid).Position OverviewThis position requires a seasoned professional with a deep understanding of Process Engineering and Enterprise Business Processes.The role involves strategically and tactically managing the discovery, validation, documentation, and communication of business process knowledge through modeling, simulation, and analysis of current and future states. The focus is on achieving complex business outcomes and addressing technical aspects aligned with the overall business strategy. Operating autonomously, this senior role provides expert advice, manages, and coordinates specific areas within Business Analysis. It also leads technical aspects of Business Analysis projects, utilizing established frameworks and tools, while ensuring projects are delivered on time and within budget.Key ResponsibilitiesMaps full business processes and implements solutions for technological and process improvements within the context of overall business processes.Identifies relationships and linkages with data. Anticipates issues and identifies root causes and effects.Elicits and discovers requirements from key business stakeholders and selects appropriate techniques for the elicitation of detailed requirements/processes.Develops a network to support and add value to client engagements including company, clients and external professional networks.Provides inputs on effort estimation; handles training and builds competency within the vertical practice.Supports developing domain reusable assets – repositories, utilities, etc.Assesses, analyses, optimises, documents, implements and tests end-to-end enterprise business processes of a multi-skilled team.Must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end user training to leading presentations to senior management and executive.Works with stakeholders throughout the organisation; to build a holistic view of the organisation's strategy, processes, information and information technology assets.Links and aligns the business mission; strategy and processes of an organisation to its information technology strategy.Documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient, sustainable, agile and adaptable manner.Brings business needs, capabilities, technology and process together in an efficient and effective manner.Essential QualificationsBachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.Additional course or certification in Business Analysis or Business Process Engineering.Desirable QualificationsManagement qualification or relevant years of experience.Typically have an engineering background.Must have business banking experience.Lean Six Sigma (green belt and above) is preferred.Experience in conducting time studies.Ability to define processes up to L6.Analysing large data sets to inform changes in processes, therefore strong analytical capability.General SkillsHas achieved trusted advisor status at a senior level with the client.Excellent client-facing skills, takes time to establish underlying needs of client beyond those initially expressed.Has an innovative approach, develops new approaches to improve or replace existing procedures or systems.Excellent communication skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives.Technical SkillsThe Process Engineer has mastered the industry recognised knowledge areas for process engineering and works at the highest levels of abstraction, ambiguity, and complexity within the organisation.Performs process engineering tasks to connect information, technology, processes and business needs in varying levels of detail within an area of speciality; and is able to perform all tasks at both ends of the detail spectrum.Intermediate theoretical knowledge in business analysis methodologies and has awareness of new and emerging technologies and developments.Has good applications/technology knowledge, building on specialist domain knowledge. Has practical experience of and is proficient with business analysis tools and frameworks required to deliver.Strong understanding of the business analysis lifecycle, including requirements elicitation, structured analysis, stakeholder management and user case definition.Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality.Experience in applying problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems.Experience in providing technical guidance to enable others and solving technical queries from junior colleagues.Highly proficient in MS Excel, PowerPoint and Word.Experience with iterative development process and object-oriented, multi-platform projects.Experience in all phases of software development and/or package selection.Knowledge of systems flows, engineering documentation, tools and architecture concepts required.Experience of using recommended project control solutions for planning, scheduling and tracking.Is skilled at co-ordinating the information gathering and reporting process, reviewing trends and comparing to expectations.Management SkillsGood people skills. Experience of introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions.Renowned as an effective coach and sounding board.Good self management. Takes on high commitments and works to achieve results. Keeps momentum going over time despite setbacks, showing resilience in the face of challenges and looking for ways to beat previous standards.Experience in managing upwards with multiple people, gaining their trust quickly.We are guided by shared values in all things we do: Courage, Excellence, Collaboration, Respect and Accountability.Courage – We are bold thinkers and doers, always ready to take on new challenges. We think of ourselves as entrepreneurs, matching creativity with vigilance.Excellence – We are united by a shared ambition: change the game, together. Continuous performance is both an objective and a mindset.Collaboration – Teamwork and emotional intelligence are what makes us stand out in a crowd. We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks.Respect – We are a hive of different profiles, and we place a high value on openness and transparency. We show respect, always.Accountability – We are reliable. We celebrate our successes, we take responsibility and learn from our failures. This is why we protect our "right to fail" as an opportunity to bounce back and progress.
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