Purpose: To drive operational excellence, manage IT Technicians, oversee the warehouse and ensure the organisation remains committed to sustainability, balancing efficiency with environmental, social responsibility and governance issues.Key Duties:General management:Analysing productivity data and optimising staffing and production capacity.Design new processes to improve quality or increase productivity or profitability.Manage stock control and inventory checks.Communicate changes in order processes to relevant parties.Ensure compliance to health and safety regulations.Document procedures for third-party monitoring.Create and monitor project teams.Review workloads and manpower to ensure targets are met.Support the Managing Executive or executive teams' vision and strategy.Financial management:Managing departmental budgets.Optimise stock holding in line with stockholding targets.Devise creative ways to unlock cash tied in inventory.Staff leadership and management:Resource teams adequately to achieve business and operational targets.Manage the effective achievement of our client's group objectives through effective leadership, the setting of individual objectives, managing performance, and developing and motivating teams to maximise performance.Build and manage a high-performing team by providing leadership, role clarity, training and career development.Ensure open communication channels with staff and implement change management interventions where necessary.Define roles, responsibilities, individual goals and performance objectives for the team.Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit to achieve business targets.Manage performance management resources in accordance with relevant policy and legislation.Promote a partnership approach to developing strong relationships with other working groups and ensure adherence to Group governance.Governance, risk and business continuity management:Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures and reporting structures.Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries and markets.Stay up to date of new trends and innovations in operations.Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs.Lead and guide improvement projects that will increase profits or protect against risks in the function.Education:Minimum of a Business Management or Engineering degree. A Management/Leadership program will be advantageous. Postgraduate qualification in business or equivalent for degree holders with no commercial qualification.Experience:At least 8 years of experience in an operational role with a demonstrated ability to manage and deliver on expectations. At least 5 years experience in a senior management role.
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