Work Type: Hybrid - 3 days at the office
As a Process Engineer in the banking sector, you will be responsible for:
Designing, optimizing, and managing banking processes to improve efficiency, reduce operational costs, and enhance customer satisfaction.
Working closely with various departments to identify process improvement opportunities, implement innovative solutions, and ensure compliance with regulatory requirements.
Key Responsibilities:
Process Design and Improvement:
Designing and developing efficient banking processes and workflows.
Conducting process mapping and documentation for current and future state processes.
Identifying opportunities for process automation and implementing relevant technologies.
Analysis and Optimization:
Analyzing existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
Using data-driven approaches to optimize processes, reducing cycle times and operational costs.
Implementing best practices and industry standards to enhance process performance.
Regulatory Compliance:
Ensuring all processes comply with relevant banking regulations and standards.
Conducting regular audits and reviews to ensure ongoing compliance.
Working with compliance and legal teams to address any regulatory issues.
Risk Management:
Identifying and mitigating risks associated with banking processes.
Developing and implementing risk management strategies to ensure process reliability and security.
Monitoring process performance and implementing corrective actions as needed.
Stakeholder Collaboration:
Collaborating with cross-functional teams, including IT, operations, and customer service, to ensure seamless process integration.
Communicating process changes and improvements to stakeholders at all levels.
Providing training and support to team members on new processes and procedures.
Project Management:
Leading and managing process improvement projects from initiation to completion.
Developing project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
Coordinating with external vendors and consultants as necessary for process enhancements.
Continuous Improvement:
Promoting a culture of continuous improvement within the organization.
Staying updated with industry trends and best practices in banking process engineering.
Participating in continuous improvement initiatives and contributing to the development of innovative banking processes.
Qualifications
Education: Bachelors degree in Engineering, Business Administration, Finance, or a related field. Advanced degree (MSc, MBA) is a plus.
Experience: Proven experience as a Process Engineer, preferably in the banking or financial services sector. Experience with process design, optimization, and automation. Familiarity with banking regulations and compliance requirements.
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