Job Description:To be responsible for all customer quality and engineering issues (in relation to the specific Customer and platform), providing pro -active support and response. This position reports directly to the Engineering Manager.Education and Experience:Matric/ Grade 12Industrial/ Technical Qualification, a Diploma or B Degree or equivalentMinimum of 5 years or related experience in preferably in the automotive manufacturing environmentHigh standard of MS Office, specifically ExcelDuties and Responsibilities:Verify correct set-up of machines, presses and auxiliary equipment before machine start.Initiate machine process, make adjustments within process tolerance and recommend any Changes for improved efficienciesParticipate in analyzing and work to resolve process, equipment and tool issues.Assist in a set – up and start – up of new tools, new equipment.Assist with the set-up and maintenance of another equipment as required. Including but not limited to robotics, injection and moulding machines.Responsible for regular and periodic monitoring of product for acceptable quality and the most current specificationsWork with limited supervision and maintain an atmosphere of cooperation among and between shifts and departmentsAssess skill level and set up appropriate training needed to fill the gaps in the department.Coordinate prototype builds and special projects with Operations, Maintenance, Engineering.Perform all assigned tasks per the TPM, SOP (standard operating procedures), manufacturing alerts, safety alerts and quality alerts.Perform other duties as assigned.Skills and Competencies:Confident with strong Interpersonal, influencing and communication skills.Strong customer focus orientation with a hands-on approachHighly flexible and adaptable with the ability to work as an individual or as part of a team and to work on their own initiative when required