Job Title: Process Analyst (Johannesburg)Job Location: Gauteng, JohannesburgDeadline: February 11, 2025Job DescriptionHello Future Process Analyst,Welcome to FNB, the home of the #changeables.
We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
Now's the time to imagine your potential in a team where experts come together and ignite effective change.Are you someone who can:Build sound relationships based on trust and openness across teams and functional lines to enhance work delivery, collaboration, and innovation.Leverage processes and technologies to meet business needs.Produce consistently high-quality outputs within agreed deadlines and adhering to predefined standards and procedures and in accordance with compliance and governance standards.Identify business process improvements (Cost Savings or efficiency improvements).Communicate business processes to key stakeholders and ensure the required stakeholder sign-off has been obtained.Interact and maintain good relationships with business stakeholders (business users, change management resources, developers, testing, and training teams).Assess, analyze, and optimize end-to-end business processes by documenting business process requirements through research, interviews, or facilitation sessions.Comply with governance in terms of legislative and audit requirements by providing business process content to update operating procedures (Golden Rules) and standard Operating Procedures with requisite changes.Design new and existing business processes in conjunction with business partners by process mapping – As-Is and To-Be, ensuring that process maps adhere to design principles and methodology.Conduct time studies on processes.Manage own development to increase competencies.Provide information that contributes to building training manuals/material and provide guidance and support to team members.Provide business-specific input to technical IT teams and third-party vendors to enable system migration projects and the activation of products on the relevant platforms.Integrate business information, compare, analyze, and produce reports to identify trends, discrepancies, and inconsistencies for decision-making purposes.You will be an ideal candidate if you:Hold a relevant Degree/Diploma in related fields, or Six Sigma White Belt, Yellow Belt advantageous.Have experience working on FirstMap – Advantageous.Have 3 to 5 years of experience in a similar environment, with 1 to 2 years ideally at junior Process Analyst level.Have experience with NIMBUS.You will have access to:Opportunities to network and collaborate.Challenging work.Opportunities to innovate.We can be a match if you are:Curious & courageous - driven by always wanting to know and learn more, brave enough to tackle challenges to achieve desired outcomes.Obsessed with mastery - knowing what it takes to become good at what you do and constantly pushing yourself to do your best.
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