Pro Fitness Instructor

Purpose of the job:The Pro is responsible for ensuring that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.Key Performance Areas include:Conduct group classesPerform reception duties such as answering phone calls and handling member queriesEnsure you attend scheduled weekly training and meetings as well as Reception weekly trainingStay up to date with all Company communication and policy and proceduresAchieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processesComply with Health and Safety and Club Operating proceduresEnsure the safe and effective operation of your club, keeping facility downtime to a minimumDeliver excellent service to members and visitors according to standards and proceduresExperience & Competencies Required:1-2 years in the Fitness industry is preferred.Knowledge on fitness and physical training.First aid qualifiedMS Office; Outlook, Internet, Word and Excel intermediate.Ability to balance the demands of work and personal commitmentsAbility to make quick but balanced decisionsAbility to welcome new members and convert interested leads into new membersCommercial and business awarenessFriendly, energetic and loudInitiativeProblem solving skillsStrong affiliation to work in a teamStrong attention to detail