Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
• As a Principal Business Analyst, you will be responsible for creating, refining, and clarifying the detailed definition of the business need, designing the corresponding business processes, and supporting the implementation of the business solutions within Customer Hardships area.
• The candidate is expected to lead, support, and manage a team of analysts and determine which activities are necessary in order to successfully complete a business analysis effort.
• You will be recognised as a lead specialist in own area within the organization. KEY RESULT AREAS Provides, mentorship, team leadership, and guidance to others. Executing Process design: BA and Process Engineering Ownership and governance of business analysis methodology Creating a requirements framework across a programme Identify, refine, clarify, and define the business need Able to assist with project requirements planning Applying and anticipating technical expertise. Analyse decision design patterns. Identify data sources for data needed during decision points. Participate in data mappings between source, middleware and decision engine. Business / Organisational Capability Mapping. Extract data to perform data analysis and identify potential problematic client records. Extract data from back-end systems and transform data from flat-file format to be uploaded in bulk into an object-oriented front-end database. Provide support to end-users during the implementation period. Manage project and requirements scope. Design test cases and lead testing efforts. Production support with defect investigations and resolution. Investigate and assess the impact of new requirements Experience in a wide variety of data storage technologies ROLE REQUIREMENTS Experience with configuring and understanding of C&R (FICO) Debt Manager Collections / recovery / customer hardships experience is highly advantageous. Bachelor of Science or Bachelor of Commerce degree. Diploma in Advanced Business Management: Business Analysis or a related Field is recommended. Experience with Atlassian tools-Jira, Confluence etc. Minimum of 6 years In Business / Organisational Capability Mapping Expert knowledge of Collections, collection strategies and operations. Experience configuring collections decision systems. Expert knowledge of Agile and Waterfall Methodology 10 or more years' experience as a Senior Business Analyst Ability to assess rapidly changing technologies and apply them to business needs. Experience in messaging platforms, protocols, and techniques such as Kafka, and event sourcing. Experience deploying applications in cloud-based platforms such as AWS, Azure, and GCP. AWS is preferred. Document data mappings between front-end and back-end systems. Experience with gathering end user requirements and writing technical documentation leveraging frameworks Time management and multitasking skills to effectively meet challenging deadlines Ability to suggest innovative solutions based on new technologies and latest trends Understanding of data security and data access controls and design aspects Excellent client facing and team player skills The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit. Skills Education
BA Closing Date
01 July 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story!
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