time left to apply End Date: December 10, 2024 (6 days left to apply)
job requisition id R25836
Job DescriptionTo support business profitability, customer acquisition and retention through appropriate pricing reviews in line with the pricing mandate.
Provide front-line pricing query resolution for a wide range of products and maintain high levels of service quality and customer satisfaction.Identify and utilise opportunities for revenue growth to deliver on sales targets.Attend to and resolve pricing queries and refunds as and when required.Assist in developing pricing models, perform ad hoc analysis and present findings to various committees to inform business decisions.Conduct testing and ensure controls are in place for data integrity, thereby mitigating revenue leakage by testing exception files against the source.Ensure the smooth running of the annual and ad-hoc pricing process while identifying improvements to the pricing process.Implement localised Pricing strategy to address business needs.Provide advice and assist in pricing-related projects as and when required.Display and encourage an appreciation of teamwork and inclusivity.Develop, encourage, and nurture collaborative relationships across areas of specialisation.Participate in planned activities that are appropriate for own development.Manage risks in own area of responsibility.Ensure development and continuous value-add improvement to operational processes.Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.Deliver customer experience excellence in own service delivery aligned to organisational values and service standards.Additional Requirements3-5 years' experience within a similar role.Good understanding of Pricing within a banking/financial services environment.Relevant bachelor's degree (BCom, Mathematics, Actuarial Science).At least 4 years of financial/banking services experience (advantageous).Previous pricing, front line, and operational work experience (advantageous).Some interest in data science (not a requirement for the role - but it will help fulfill the requirements of the role). Will be required to run and edit some code created by data scientists on SAS and other programs to evaluate client data.Able to analyse and interpret data and reports.Good with numbers.Able to debug pricing issues.Diligent, organised, and able to operate under pressure with strict turnaround times.Able to lead and delegate to the pricing analyst (previous management experience advantageous).Team player, should be able to work with data scientists, Risk, IT, and BDMs.Client-focused (able to effectively communicate verbally and via email).Able to maintain and develop new business requirements and process documentation.Organised, disciplined, and willing to go the extra mile.Preferably with forex, vantage, HOGAN, and/or Siebel experience (not mandatory).Self-starter and proactive in coming up with solutions or innovations for the area.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/12/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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