Job Overview:
The Practice Administrator is responsible for overseeing the day-to-day operations of the clinical practices within the FQHC.
This role ensures efficient clinic operations, staff management, and alignment with the organization's mission of delivering high-quality, accessible care to the community.
The Practice Administrator plays a pivotal role in recruiting and developing clinical staff, optimizing clinic schedules, managing budgets, and developing programs to support population health initiatives while promoting the organization's objective of becoming an anti-racist institution.
Key Responsibilities: Clinic Operations: Support daily clinic operations, ensuring the smooth functioning of all clinical and administrative activities.
Coordinate and optimize clinic provider schedules to maximize provider availability and ensure timely access to care for patients.
Lead initiatives to improve operational efficiency and enhance the patient experience.
Staff Recruitment and Development: Lead the recruitment and hiring of clinical and support staff, including nurses, medical assistants, and administrative personnel.
Implement retention strategies to maintain a high-performing and engaged workforce.
Budget and Financial Management: Assist in the development and management of clinic budgets, ensuring efficient use of resources while maintaining high standards of care.
Monitor financial performance, including revenue and expenses, to ensure clinic operations are financially sustainable.
Collaborate with the Chief Financial Officer (CFO) to identify opportunities for cost savings and revenue enhancement.
Program Development and Population Health Initiatives: Lead the development and implementation of clinical programs that align with the FQHC's mission and support population health goals.
Support and monitor efforts to improve health outcomes for underserved populations, including the implementation of chronic disease management programs, preventative care initiatives, HEDIS gap closures, etc.
Schedule Coordination and Optimization Develop and manage clinic schedules to optimize provider productivity and patient access.
Ensure proper staffing levels for clinical operations.
Analyze scheduling patterns to reduce patient wait times and improve operational efficiency.
Collaboration and Cross-Functional Leadership: Work closely with the Chief Operating Officer (COO), Chief Strategy Officer (CSO), Chief Medical Officer (CMO), Chief Nursing Officer (CNO), and other executive leaders to align clinic operations with organizational goals.
Collaborate with other departments to integrate population health strategies and ensure cohesive service delivery.
Serve as a liaison between clinic staff and executive leadership, addressing operational challenges and facilitating communication.
Key Metrics of Success: Clinic Efficiency: Improved clinic scheduling, reduced wait times, and maximized provider utilization.
Staff Recruitment and Retention: Successful recruitment, onboarding, and retention of high-performing clinical staff.
Budget Management: Achievement of financial targets, including effective management of clinic expenses and revenue generation.
Program Impact: Successful implementation of programs that improve population health outcomes and align with organizational priorities.
Patient Satisfaction: High patient satisfaction scores and positive patient feedback on clinic operations and care quality.
Qualifications: Licensed Practical Nurse (LPN) or Registered Nurse (RN) with current licensure in Louisiana.
Minimum of 5 years of leadership experience in a clinical setting, preferably within an FQHC or community health environment.
Strong understanding of clinic operations, budget management, and staff development.
Experience with program development and population health initiatives.
Excellent communication, leadership, and problem-solving skills.
Proficiency in Epic clinic management software and scheduling tools is preferred.
Experience in Tableau is preferred.
Other related duties as required.
The above statements describe the general nature and level of work only.
They are not an exhaustive list of all required responsibilities, duties, and skills.
Other duties may be added, or this description may be amended at any time.
Salary: competitive and depends on experience
Benefits - Our competitive compensation package includes:
Health benefits and 401(k) savings plan PTO accrual
About ST. Thomas Community Health Center
Our Goal
To provide patient-centered, innovative health services in a multi-specialty healthcare facility to all populations across the metro New Orleans area.
Promote healthier lifestyles for all and ensure quality care is available.
Our Mission
To provide culturally competent healthcare of the highest quality, regardless of the ability to pay.
St. Thomas Community Health Center fosters relevant research and educational activities directed toward achieving healthcare initiatives that reduce disparities in our community.
Location/Facility -
1936 Magazine Street, New Orleans, LA, 70130
Job Type: Full-time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
St.
Thomas Community Health Center is committed to equal employment opportunity as a sound business practice.
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law