Pipeline - Fluent Speaking Portuguese Travel Customer Agent (Luxury Hospitality / Travel - National And International)

A well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis.
Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure Fluent Portuguese and English speaking Great track record Marathon days' experience PLUS if familiar with Salesforce and Versonix Seaware Key skills:ReliableCustomer orientated Problem solverAttentive listening Adaptable Passionate Key performance areas: Responsible for guest journey (bookings and itineraries)Able to engage with client on national and international level via various platforms Drive continuous improvement on guest journeySupport Global Sales