Job Responsibilities:Act as contact for spare parts quotations, orders, deliveries, and non-conformities.Act as a link between the customer and the various departments involved in the spare parts delivery process.Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.Ensure the highest level of quality and response time for quotes and orders.Ensure quality of spare parts sales documents.Ensure correct customer master data and handling instructions are used when processing quotations and orders.Actively follow up quotes with customers before they expire, providing feedback to sales teams.Actively follow up the order book.Liaise with Sales about the content and terms of the offerings.Follow up and communicate parts deliveries information accordingly in a timely manner to customers.Follow up with the supply chain of parts deliveries according to the agreed process.Maintain and develop knowledge of customer-specific solutions and needs.Use the internal network within the expertise to escalate issues that may arise within the expertise.Reports to PCM Team Leader in Senegal.You will shine in this role when you have:Relevant Associates degree or higher or Supply Chain/Logistics degree.2-5 years of experience in supply chain management, logistics, or a related field.Strong communication and customer service skills.Teamwork skills and cultural knowledge.Motivated to learn and grow professionally.Workplace ICT equipment and applications; SAP knowledge preferable.Fluency in the English language is a must.French language skills are an asset.Why you and us:We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work.
We support each other's growth, and co-creation is the true basis of our innovation.
We have the courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self.Are you eager to be part of this ambition?How to apply:Contact & next steps: Submit your application before the deadline through our Careers portal.
Applications through email will not be considered.
After submitting your application, you'll receive a confirmation email.
We try our best to get back to everyone within 2-3 weeks after the application deadline.At Wärtsilä, we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets.
We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance.
Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe.
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