Pcm Coordinator

Job title : PCM Coordinator Job Location : Western Cape, Cape Town Deadline : January 24, 2025 Quick Recommended Links Jobs by Location Job by industries Main Responsibilities: Act as contact for spare parts quotations, orders, deliveries and non conformities.
Act as a link between customer and the various departments involved in the spare parts delivery process.
Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
Ensure highest level of quality and response time for quotes and orders.
Ensure quality of spare parts sales documents.
Ensure correct customer master data and handling instructions are used when processing quotations and orders.
Actively follow up quotes with customers before they expire providing feedback to sales teams.
Actively follow-up the order book.
Liaise with Sales about the content and terms of the offerings.
Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
Follow up with supply chain of parts deliveries according to agreed process.
Maintain and develop knowledge of customer specific solutions and needs.
Use internal network within the expertise to escalate issues that may arise within the expertise.
Reports to PCM Team Leader in Senegal.
You will shine in this role when you have Relevant Associates degree or higher or Supply Chain/Logistics degree.
2-5 years of experience in supply chain management, logistics or a related field.
Strong Communication and Customer service skills Teamwork skills and Cultural knowledge Motivated to learn and grow professionally Workplace ICT equipment and applications; SAP knowledge preferable Fluency in English language is must French language skills are an asset.
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