Job Title: Temp Executive Customer Services for Payroll
Company: A Payroll Outsourcing Company
Location: Remote (Must reside in South Africa)
Job Type: Full-time (Temp position) 6 months only
Job Description:
Our client, a leading payroll outsourcing company, is searching for a highly motivated Payroll Customer Specialist to join our team remotely. The ideal candidate will be passionate about delivering exceptional customer service, possess a strong aptitude for numbers, and work diligently with meticulous attention to detail.
Responsibilities:
Accurately and timely processing of payroll for clients
Professionally and promptly respond to client inquiries and resolve payroll-related issues
Ensure compliance with federal, state, and local payroll regulations
Maintain precise and up-to-date payroll records for clients
Collaborate with clients and internal teams to address payroll discrepancies
Stay informed about industry changes and updates to payroll laws and regulations
Provide outstanding customer service via phone and email
Requirements:
Excellent written and verbal communication skills
Strong numerical aptitude and meticulous attention to detail
Tech-savvy with the ability to quickly learn new payroll software
Demonstrated ability to handle sensitive and confidential information
Willingness to work full-time during US hours
Own laptop with a minimum of 50 Mbps RAM
Experience in customer service/reception for 3+ years (Required)
Experience with a 20-30 line switchboard
Must be available immediately
Working Hours: This is a remote working opportunity with hours spanning Monday to Friday, with shifts available from 3:00 PM - 12:00 AM and 4:00 PM - 1:00 AM SA time.
If you are a dedicated professional with a strong work ethic, a desire to excel in a fast-paced environment, and meet the requirements mentioned above, we encourage you to apply for this exciting opportunity!
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