LOCATIONCape Town, ZAPAY TYPESSalaryPOSITION OVERVIEWJob Title: Payroll AdministratorJob Type: Full-Time, 08:30 - 17:30Location: Onsite, Pinelands Cape TownMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a meticulous Payroll Administrator to join our team, responsible for ensuring accurate and timely payroll processing using Pastel Payroll and ESS. The ideal candidate will have experience in payroll administration within a high-volume environment and possess strong attention to detail and communication skills.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.POSITION RESPONSIBILITIESKey Responsibilities:Ensure accurate and timely delivery of payroll data for monthly runs using Pastel Payroll and ESS.Prepare and upload payroll data, adhering to company policies and compliance standards.Manage payroll queries via shared email, responding efficiently to employee inquiries.Maintain confidential payroll records in coordination with HR.Generate and provide payroll reports for management.Support HR with additional tasks related to BEE and Occupational Health & Safety.CANDIDATE QUALIFICATIONSIdeal candidates for this position should possess the following qualifications:Grade 12Payroll or Accounting Certificate/DiplomaMinimum 1 year of payroll administration experience, ideally within a BPO environment.Proficiency with Pastel Payroll and ESS.Understanding of local tax regulations, benefits, and deductions.Familiarity with labor laws and company policies related to payroll, such as overtime calculations, bonuses, leave management, and retirement funds.Strong attention to detail and effective communication skills.Volume payroll administration experience is essential.CONDITIONS OF EMPLOYMENTAll MCI LocationsMust be authorized to work in the country where the job is based.Must be willing to submit to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.COMPENSATION DETAILSWe offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.PHYSICAL REQUIREMENTSThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.REASONABLE ACCOMMODATIONConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.DIVERSITY AND EQUALITYAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.DISCLAIMERThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties.
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