The purpose of this position is to support the Payroll Manager in delivering a high quality payroll service providing timely and accurate pay to employees within Capita South Africa in accordance with agreed policies and procedures, contracts of employment and statutory legislation. Flexibility will be expected to cover for the operational hours of the BPO industry. Job title: Payroll Administrator Job Description: Payroll Administrator Key Responsibilities: To verify the payroll documentation received and to process payroll data including but not limited to, benefits, salary changes, shift allowance, overtime etc. accurately within specified deadlines. Maintain and assist with payroll related interfaces including but not limited to, Workday and AIDA. Printing of reports and supporting documentation for pre-checks. To prepare the payroll, within agreed timeframes, for submission to Finance. Ensure all relevant payroll information is kept updated for all personnel and payroll input files. Be available to employees for work related queries as a second line after line managers or at line manager specific request. Research, analyse and solve payroll related queries. To work with line managers to support internal processes and ensure queries are resolved within 48 hours. Maintain professional relationships with management team and line managers. Assist embedding of payroll policies and procedures to line managers. Maintain the office environment in an orderly fashion and champion the process that need to be followed for payroll. Adhere to payroll standards and conform to legislative requirements. Provide any other Payroll support to the Payroll Manager to ensure smooth delivery of deliverables to the business. CAPITA VALUES: Implement and practice the Capita Values through practical application of the behaviours required as a VALUES champion and actively pursue our promise of a great experience again and the purpose of helping to enable others. Professional know how: Academic: Matric (completed) Experience: 2 years working experience in a Payroll or HR Environment Computer Literate (MS Word, Excel, Outlook etc.) SAP Payroll system experience (required) Key Competencies: Skills and Abilities: High level of integrity and confidentiality. Good attention to detail along with high degree of accuracy. Ability to communicate well at all levels. Excellent written and numerical ability. Good administration skills. Good time management skills. Good problem-solving skills. Ability to work under pressure. Ability to work to deadlines. Strong customer service focus. Flexibility and willingness to learn. Team player. Report Line: Payroll Team Leader About us: Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience. We're here to help get you to your future — whether it's to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there's no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. What's in it for you? Competitive Basic salary Medical Aid Provident fund, Group life, funeral and disability benefit Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication. Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. International Exposure: We provide opportunities for international exposure, broadening our employees' horizons and experiences. Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. What will happen next? Your application will be reviewed. If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT: The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role. Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals. Attach your most recent CV indicative of the criteria as advertised. Location: Cape Town, South Africa Time Type: Full time Contract Type: Permanent
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