Parts Salesperson X2 Global Grade 07

Key Outputs • Correctly identify the needs of the customer using all information possible (Serial number, model number etc…) • Create quotes and follow up with customers daily • Convert all quotes to sales orders with the correct pricing against the quote • Ensure that all regions are checked for available stock before an Airfreight or emergency order is created • Process parts orders and back orders efficiently and effectively as per above • Maintain all open back orders that gets cancelled or grieved by JDC as well as the sales order • Action grieved orders using SIS for the reason the order was grieved and liaise with JDC • Ensure that all quotes are maintained and closed daily with the correct reason for not converting this to a sale • Liaise with customers to generate quotes ,Do daily follow ups with customers on open quotes • Follow up on all parts on backorder or emergency and provide / communicate progress to the customers on a daily basis • Create credit returns in line with the credit return policy • Maintain all backorders and Sales orders linked to outstanding purchase orders Qualification, Experience and Competencies • Grade 12/ Matric • Good Business Communication and interpersonal Skills • Relationship building skills • Customer orientation • Technical Ability ,Attention to detail • Persuasive, Resilience • Ability to sell value to customers providing them with suitable options • At least 2 years' experience in SAP SD/MM • Excellent Excel knowledge • Basic Business and Financial Acumen