Parts Counter Sales Representative

Purpose of the Role To support, quote and generate parts sales with existing and potentially new customers.
Assist service technicians to book parts.
Key Performance Areas Be professional and provide timeous feedback on customer requirements Build strong customer relationships Meet monthly parts sales targets Identify and implementation of parts sales campaigns Processing of parts quotations and sale orders Follow-up and resolve customer parts order enquiries Provide regular feedback to customers on back orders and stock Monthly parts sales performance and market activity reports Assist service department to identify parts Book parts for service technicians Assist with annual wall-to-wall stock take Assist finance department with debtor and vendor queries Meet objectives set to achieve individual and team scorecard targets Regularly attend and participate in team POP meetings Maintain a safe working environment (according to safety policy and procedures) Effective self-management and performance ownership Adherence to any reasonable instruction Qualification, Experience and Competencies Minimum Qualification Grade 12 Minimum Experience 3-5 years experience in a similar role Competencies Problem Solving Attention to Detail Strong communication skills Building Relationships Teamwork Customer service orientation Commercial orientation Plan, organize, control