P27/General Assistant - Ackermans Store - Springs Mall 1448

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping, and efficient processing of transactions at till points.If you are self-motivated, passionate about performance, and have the high energy level required for this fast-paced, exciting, and dynamic retail environment, consider this to be an opportunity to invest and grow your career.Knowledge Skills & ExperienceExcellent customer service skillsCommunication skills – fluent in English (any other language would be beneficial)TenaciousHigh energy levelsHighly motivated and target drivenPrevious retail experience would be advantageousKey ResponsibilitiesProvide excellent customer service to give customers a great shopping experienceAssist shoppers to find the goods and products that they are looking forAttend to customer queries/complaintsCashier duties - Process cash and card paymentsProcess Lay Bys and customer refundsReport discrepancies and problems to the supervisorTill balancingMerchandising - Ensure that stock is correctly priced and displayedEnsure product availability on the sales floorHousekeeping - Keeping up to date with promotionsRisk - Ensure that products are tagged in line with the company policyParticipate in stock takesBe on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to ManagementConsistently live the Ackermans values & policies and procedures in all aspects of your work.
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