RequirementsMinimum 4 + years driving experienceDrivers license must 6 + years old or olderMust be above 30 years old or olderMust be able to read, write and speak well.Must have worked in a courier/ logistics companyBasic tech knowledgeHave a smart phone, android and IOSMust to have your own vehicle (Preferred but not compulsory)Knowledge of route planningUnderstanding customer serviceUnderstanding customer satisfactionResponsibilitiesVehicle Maintenance: You are responsible for ensuring that your vehicle is in good working condition.
This includes regular inspections, servicing, and repairs as needed.Safety: It's your duty to operate your vehicle safely at all times, following traffic laws and regulations.
You should also ensure that your vehicle is equipped with safety features and that you use them appropriately.Compliance: You must comply with all relevant laws and regulations governing your industry, including those related to licensing, permits, insurance, and taxation.Customer Service: If you provide services directly to customers, you are responsible for maintaining a high level of customer satisfaction.
This may include being punctual, courteous, and professional in your interactions.Documentation: You need to keep accurate records of your work, including invoices, receipts, logbooks, and any other relevant paperwork.Financial Management: As a business owner, you are responsible for managing your finances effectively.
This includes budgeting, invoicing, tracking expenses, and ensuring that you are paid promptly for your services.Time Management: You should plan your routes and schedules efficiently to maximize your productivity and minimize downtime.Adherence to Industry Standards: Depending on the industry you operate in, there may be specific standards or guidelines that you need to adhere to, such as those related to freight handling, food safety, or hazardous materials.Communication: If you work with dispatchers, clients, or other stakeholders, effective communication is key.
You should be responsive to messages and keep others informed of any issues or delays.
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