Job Description Overview and Purpose of the Role: Our business product offering has grown significantly over the years, leading to the development of the face-to-face distribution channel. To facilitate this model, the positions of OUTsurance Broker (Face to Face) have emerged.
The incumbent of this newly created position will be responsible for growing and developing the business insurance portfolio.
The key outputs for this role are as follows:
New Business salesClient service and managementHigh level performanceThe OUTsurance Broker: Face to Face Distribution must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic, and Recognition.
Responsibilities: Build your own insurance portfolio by:Prospecting for new clients through networking, cold calling, and door-to-door canvassing for new business.Effective communication with both internal stakeholders and clients.Conducting a comprehensive risk evaluation for the client.Providing solutions to clients by selling OUTsurance short-term products aligned to the needs of the client.Drafting, tracking, and measuring your personal business plan.Providing ongoing service and support to your individual client base (amendments, renewals, claims, etc.).Retention of existing business including renewal discussions in line with FAIS.Developing internal/external relationships with clients.Continuously building your client base, hence securing future income.Keeping abreast of the commercial insurance market changes and developments.Achieving/exceeding targets consistently.Providing feedback to line management when requested.Attending all weekly and ad hoc team meetings.Working closely with internal stakeholders, including underwriting/actuarial, claims, and surveying.Adhering to all quality standards and measures in place.Qualifications Qualification and Experience: Essential:
Completed Matric or National Senior Certificate.FAIS credits/Full Insurance Qualifications (depending on Dofa).RE5 (depending on Dofa).Must have your own reliable transport.Valid code B driver's license.3 years external sales experience.Competencies: Self-starter.Communication (verbal and written) in English.Numerical & mathematical skills.Team supervisory skills.Confident and enthusiastic self-starter who can take initiative.Ability to work independently as well as part of a team.Analytical skills.Problem-solving skills.Relationship management skills.Presentation and facilitation skills.Resilience - Ability to work well under pressure in a dynamic environment.Flexible and adaptable.Influential, concise, rational, and practical communicator.Creative flair and innovative thinker.Discretion, judgment, and high levels of trust.Additional Information: In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Reporting Lines: The Commercial Agent: Face to Face Distribution will report directly to the Regional Manager and will work closely with the wider Face to Face Distribution team.
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