Outbound Customer Service Agent (Shipping)

- Maintain and update sailing schedule. - Manage and monitor bookings with shipping (include monitoring daily stack dates) - Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised containers. - Clear Internal Sentry (latency) reports. - Strategic container planning to get the best utilization per container. - Handling Hazardous applications / paperwork - Send transport and packing instructions to warehouse and transporter. - Send empty depot releases to shipping line prior to container collection. - Receive all required shipping documents: Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate. - Process shipping lines shipping instruction - Prepare required trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS