Founded in 2000, SKG Properties specialises in the development, leasing, and management of commercial and industrial real estate.
Joining us means seizing an opportunity to work in a dynamic, industry-leading property company in South Africa, where ethics, customer service, and teamwork are the foundation of our success.
Job Overview: As an Orders Capturing Clerk / Administrator, you will be responsible for accurately capturing and processing customer orders, ensuring timely delivery and customer satisfaction. You will also be responsible for maintaining and updating customer records, as well as providing administrative support to the sales team.
Responsibilities: Accurately capture and process customer orders in a timely manner.Communicate with customers to confirm order details and resolve any issues or discrepancies.Monitor and track order status to ensure timely delivery.Maintain and update customer records in the company database.Provide administrative support to the sales team, including preparing reports, managing correspondence, and scheduling appointments.Assist with inventory management and stock control.Collaborate with other departments to ensure smooth and efficient order processing.Handle customer inquiries and complaints in a professional and timely manner.Maintain a high level of accuracy and attention to detail in all tasks.Filing of all Retail invoices and delivery notes.Scanning & sending invoices and signed delivery notes to the relevant customers.Capturing all orders for all Retail Clients.Ensuring all special-order items are put through for production.Updating of Retail Pricelists as and when needed.Following up on Client orders and providing feedback to the Client when necessary.Dealing with all queries relating to deliveries, order dates, etc.Assisting with general administration when required.Any other reasonable instructions within the scope of work.Requirements: High school diploma or equivalent.Previous experience in order processing or administration is preferred.Proficient in Microsoft Office and data entry.Skills: Strong organizational and time-management skills.Excellent communication and customer service skills.Ability to work independently and in a team environment.Attention to detail and accuracy.Ability to multitask and prioritize workload.Knowledge of inventory management and stock control is an asset.To submit your application, kindly visit the SKG Properties career website or click on the link at: Psychometric tests are required to be undertaken by shortlisted candidates. Should you not have been contacted by 30 November 2024, please consider your application unsuccessful.
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