Order To Cash – Senior Process Associate

Job title : Order to Cash – Senior Process Associate Job Location : Gauteng, Johannesburg Deadline : January 13, 2025 Quick Recommended Links Jobs by Location Job by industries Responsibilities In this role, you'll manage all the activities related to Order to Cash domain: Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data Resolve customer inquiries promptly & accurately, by understanding customer market & needs Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials Daily / Weekly and monthly reporting of all files (Age Analysis, daily Contact outcome, Cash Application tally etc.
and individual Productivity numbers), ensuring accuracy and timeliness Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member.
Communicate regularly with the respective teams to solve queries Driving process improvement initiatives may require participation and contribution to special projects Accomplish all responsibilities in line with client compliance and integrity requirements Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes Meeting individual SLAs Qualifications we seek in you!
Minimum qualifications Graduate preferably Business Commerce Relevant work experience in Order to Cash Preferred qualificationsAR domain understanding (not required for fresher) Good communication skills (verbal for Collections and written for rest), good interpersonal abilities Exposure to ERP's (SAP/Oracle) on AR module Knowledge of MS office (excel, word) Sales / Retail / Business Development  jobs