Order Management Controller

Job title : Order Management ControllerJob Location : Gauteng, JohannesburgDeadline : January 09, 2025Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Processing Orders: Process customer orders in Syspro, Filemaker & Flowgear against allocations per customer. Track shipments for customers with couriers until delivery. Control and manage customer back orders. Manage emails on a ticketing system - Freshservices. Daily stock transfers to customers and different locations. Billing / Financial Services: Invoice customers daily on Syspro. Make sure every day that orders are billed and if they are not billed, escalate the issue to the warehouse. Service & Sales Support: Generate daily reports  for customer purchase orders captured and weekly backorders Arrange  pick-up requests from customers approved by Business Unit Heads. Communicate effectively with customers About You: Qualifications: Matric certificate. Experience Required: Practical experience in a sales administration role. Familiarity with working with different currencies. Strong knowledge of Excel. Key Competencies: Systems Knowledge: Proficient in processing orders in Syspro, Flowgear, Filemaker & Freshservices Attention to Detail: Diligent with all daily activities. Team Orientation: A collaborative team player within the Order Management team. Problem Solving: Determined to resolve issues effectively. Customer Service: Excellent verbal communication and presentation skills. Sales / Retail / Business Development  jobs