Order Management Controller

Job title : Order Management Controller Job Location : Gauteng, Johannesburg Deadline : January 09, 2025 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Processing Orders: Process customer orders in Syspro, Filemaker & Flowgear against allocations per customer.
Track shipments for customers with couriers until delivery.
Control and manage customer back orders.
Manage emails on a ticketing system - Freshservices.
Daily stock transfers to customers and different locations.
Billing / Financial Services: Invoice customers daily on Syspro.
Make sure every day that orders are billed and if they are not billed, escalate the issue to the warehouse.
Service & Sales Support: Generate daily reports  for customer purchase orders captured and weekly backorders Arrange  pick-up requests from customers approved by Business Unit Heads.
Communicate effectively with customers About You: Qualifications: Matric certificate.
Experience Required: Practical experience in a sales administration role.
Familiarity with working with different currencies.
Strong knowledge of Excel.
Key Competencies: Systems Knowledge: Proficient in processing orders in Syspro, Flowgear, Filemaker & Freshservices Attention to Detail: Diligent with all daily activities.
Team Orientation: A collaborative team player within the Order Management team.
Problem Solving: Determined to resolve issues effectively.
Customer Service: Excellent verbal communication and presentation skills.
  Sales / Retail / Business Development  jobs