Structural InformationJob number: 10016707Job title: Ops Specialist: Product Management/DevelJob grade: S6Group/ BU: GenericDivision: GenericSpan of control: 0Reports to: ManagementREM Functional Area: MarketingCore DescriptionTo assist in the execution of product life cycle management in the most effective way that would optimise product performance and customer satisfaction.Job ResponsibilitiesOUTPUT 1: Launched Product EnhancementsDevelop preliminary screen and gain approvalCompile product launch planObtain approval of product launch planEstablish product launch teamAllocate responsibilities and target dates to team membersEnsure execution of allocated tasks/ responsibilitiesArrange progress review meetingsManage the launch function of productEvaluate launch and provide feedback to relevant partiesOUTPUT 2: Trained CustomersIdentify internal customers who require trainingIdentify external customers who require trainingCoordinate training content and programme with training group or conduct product management workshopEnsure training is provided to internal customersObtain feedback with regard to training effectivenessOUTPUT 3: Produced Management ReportsObtain all relevant informationDraw up report scheduleProduce reportsForward reportObtain feedback/ approval with regard to submitted reportsUtilize quality process to analyze and present dataOUTPUT 4: Developed Product PlansDocument product plansObtain buy in from stakeholdersFinalize product plansApprove product plansCompile virtual teamOUTPUT 5: Executed Product PlansAllocate responsibilities and target dates to team membersArrange progress review meetingsEnsure execution of allocated tasks/ responsibilitiesOUTPUT 6: Managed Customer PortfolioCompile reportsAnalyse dataIdentify trendsMake recommendationsCore CompetenciesFUNCTIONAL KNOWLEDGE: Marketing; Market Trends; Technical Products; Marketing Procedures; Business AcumenFunctional Skills: Presentation Techniques; Computer Applications; Project Management; Negotiation Techniques; Report Writing TechniquesATTITUDES/ LEADERSHIP COMPETENCIES: Cost Conscious; Goal Orientated; Committed; PunctualEducationNQF 6: 3 year Diploma/ National DiplomaOR NQF 4: Grade 12Experience3 Years relevant experienceOR 5 years relevant experienceCertificationsSpecial RequirementsValid Drivers licensePhysical RequirementsKey StakeholdersAdditional InformationExperience:Experience, of which at least 1 year in marketing and telecommunications, or at least 1 year in Product Management/ Development/ Technical Product Development operational experience.Experience of the specific products/ services to be managed in this position would be advantageous.
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