Business unit, Department, Reporting Business Unit Operate Department Managed Services Field Services Enablement Job grade/level S6 Core Description Create and maintain an efficient work environment, ensuring high levels of organisational effectiveness, communication, and safety.
Support Executive and Senior Management by providing administrative support, assistance in cost reduction initiatives, schedule coordination, travel and accommodation assistance, meeting and workshop coordination.
Key Deliverables / Primary Functions Oversee the Kramerville Offices, including, but not limited to, identifying needs, forecasting of inventory supplies, expediating orders, managing vendor relationships and coordinating deliveries when required.
Develop office policies and procedures, and ensure they are implemented appropriately.
Manage all aspects of space / infrastructure planning, providing answers, resources and solutions when required.
Provide administrative support, account analysis, customer reports and information collation.
Assist in the arrangement of travel and accommodation for the Executive and Senior Management Team.
Verify the required accommodation needs (billable and non-billable) for all resource levels within the Business Unit and arrange for the necessary approval.
Provide support with cost reduction analysis and initiates, i.e.
Overtime Cost and Expense Reduction.
Advocate adherence to the BCX Field Services Procurement Process and assist in the approval process of the Capex, Opex, PO and Suggested Order Files.
Core Functional Skills & Capabilities Analytical and Problem Solving Attention to detail Communication Microsoft Office Teamwork Core Behavioural Competencies Job Match Analysing Delivering Results & Meeting customer expectations Presenting and Communicating information Writing and Reporting Working with people Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Business Administration OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience 3-years' experience in an ICT Field Service environment OR 5-years' experience in an ICT Field Service environment Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 0 Level of Engagement Engagement with all levels internal to the Business Unit, as well as suppliers and clients Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Full-time Office Based position.
Non-Billable