Ops Spec: Systems Engineer (Cloud&Infra)(Jc)

To support customer technical solutions by providing general technical support, maintenance, and troubleshooting on customer systems under the guidance of technical specialists.
Key Deliverables / Primary FunctionsCollaborate with associated infrastructure services teams to meet SLAs and resolve issues.Provide support for Microsoft operating system related services.Provide support for Microsoft Active Directory services, including DNS, DHCP, Certificates, and related directory services.Manage and support Microsoft Azure Services.Provide support for Microsoft Products, which includes, but not limited to Windows Servers.Design, implement, review, and optimize Active Directory services.Deploy and configure Active Directory services and integrate them with Microsoft Azure Cloud services.Identify and manage service-related risks.Core Functional Skills & CapabilitiesProduct KnowledgeResult OrientationCommunicationCore Behavioural CompetenciesWorking with peopleAdhering to principles and valuesCoping with pressures & setbacksFollowing instructions & proceduresMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer ScienceNQF 4: Grade 12 National DiplomaExperience3 years' experience with exposure to financial service IT infrastructureOR5 years' experience with exposure to financial service IT infrastructureCertificationsVMWareITIL Foundational V3/4Level of Engagement & Span of ControlEngagement will be with all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
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