Operations Travel Specialist

Candidate Requirements:

A good knowledge of various destinations  within South, Southern, and East AfricaMust have at least 3 or more years of tour operating experienceTourplan experience is an advantageWetu experience is an advantageAn in-depth geographical, logistical, and product knowledge of two of the following regions: South, Southern, and East AfricaGood understanding of delivering excellent service to Travel Planner/guestsAn in-depth knowledge of Tourplan or a similar booking systemA willingness and aptitude to learnGood organizational abilityLateral thinking abilityMust be able to take initiativeCommunication skills and fluent in written and spoken EnglishOrganizational skills which include time management and prioritizing tasks will require a person who likes dealing with detailComputer literate with experience with Word, Excel, PowerPoint, and OutlookWeb reporting portalUnderstanding of the travel industry through study or work experienceMarket knowledge and how it operatesAttention to detail is extremely vitalWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan and WETUUnderstanding of quantitative and qualitative dataRelevant understanding of the Business to create strategy and make commercial decisionsSales process and methodologiesSales and Brand RepresentationGuest/Client delightTeamwork and interpersonal skillsConflict management and resolutionPaperless filing Database filing and managementGood organizational abilityHigh energy levels neededMust be able to ADD VALUEAble to travel; flexibility in terms of working hoursSelf-driven; very responsible but fun; passionate about &BeyondProactive, have a sense of urgency, and be able to act quickly to resolve problems#J-18808-Ljbffr