Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Location: Johannesburg, ZA
Operations Team Member IPurpose of the JobIn-house Controller
Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of receiving/processing of packages, on time delivery and system updating.
Job DescriptionDaily monitoring of all high profile accountsDaily capturing of POD's and reconciliation of POD'sResolving of queriesCompiling reports on a daily basisTracking reports to be sent to clients on a daily basisPhysical work involved (loading of boxes etc.)Daily running of both the Operational and Admin responsibilities of the In-house siteManage and assist with all queries related to your client's consignments, following up with the Aramex office, and also the appointed Accounts ManagerEnsuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbookDaily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is deliveredJob Responsibilities - Experience and EducationMinimum requirement is MatricOne year customer service experienceStrong communication skills – Excellent command of the English language
#J-18808-Ljbffr