Inherent requirements:Matric coupled with Administration Qualification2-3 years' experience in a similar positionAdministration experience in an Accredited Technical Training environment is highly recommendedMaintain on-site ISO Systems (9001 & 45001)Well-experienced in implementing and managing efficient and professional office administration processes to meet Client expectations and Company standardsAdvanced Computer LiteracyFinancial Administration experienceManagement Reporting experienceOrganisational and planning skills in high-volume work environmentsExcellent communication skills (written and verbal) across all mediumsExcellent customer relationship managementDuties and responsibilities:Manage the day-to-day operations at the Branch in liaison with the Business Unit LeaderDeal with escalated client queries and complaints relating to Branch operations and administrative issuesControl expenditure at Branch levelManage Stock and Inventory levels in line with KBC processes and proceduresAttend Client / Contractor / Company meetings as per agreement with Regional Business Unit LeaderEnsure that Client / Company reports are generated and submitted as requiredManage marketing campaigns at Branch levelEngage with KBC Sales Team regarding possible leads to advance and retain the KBC service offering in the areaCharacter Traits:Ability to work efficiently and professionally under pressureMust be able to work unsupervised and independently while always living out the Company's valuesPromotes a customer-centric work ethic at all timesMust be solutions-drivenUncompromising on work accuracy and meeting deadlinesInterviewing process: 1 to 2 panel interviewsReporting to: Business Unit LeaderPlease note should you not receive a response within one week of applying, you may consider your application as being unsuccessful.Please note that appointments will be made in line with the Company's EE targets and we encourage candidates from historically disadvantaged groups to apply.
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