Reference: PC001622-RC-1Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team.Duties & ResponsibilitiesEmployment Type: PermanentSector: ITBasic Salary: R26 000Start Date: A.S.A.P / ImmediateRequirements:MatricRelevant IT Qualification5 – 7 Years IT experienceMCSE / MCITP or Recognised Degree/DiplomaMicrosoft Server 2008, 2012, 2016, 2019Microsoft Exchange 2016, 2019, DAGMimecast Email gateway ManagementO365 / Azure AdministrationRDS Terminal Services (2016, 2019)Active Directory (2012, 2016, 2019)DNS, DHCP, RoutingWindows File Server Management (DFS)ITIL v3/4Duties:IT Operations:Monitoring of all Infrastructure as a member of the I&O teamEnd-User Support for businessIT contact centre for businessSupport Business with Telephony, infrastructure and connectivity and MS operations.Implement and adhere to best practice guidelines, policies, processes and procedures.Ensure technical operational efficiency within the business.Execute business needs, based on identified priorities within the teamIT Operational monitoring and reportingIdentify, minimize and escalate potential IT risks and opportunities in IT OperationsEnsure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O teamDeliver successful end user support to BusinessAccountable to I&O Operations SpecialistSecurity and User Management:Business application security administrator for core applications.Spot checks on Ad accountsAssist with IT auditsAssist with quarterly security reportsAccountable to I&O Operations SpecialistInfrastructure:Maintain the current functionality of infrastructure technology within the businessImplement Infrastructure monitoring benchmarks as identified by the team.Accountable to I&O Operations SpecialistLan & Wan:Monitor and support the onsite Lan and Wan for BusinessAssist users with password resets and connectivity supportAccountable to I&O Operations SpecialistAsset Management:Updating/Maintaining of the asset register for all IT hardware as part of the teamAccountable to I&O Operations SpecialistHours:Monday to Friday: 8:00 – 17:00Should you meet all the requirements, apply on our website at www.statusstaffing.com today. Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
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