DUTIES AND RESPONSIBILITIES:
The Operations Supervisor at the Distribution Centre is responsible for supervising daily distribution operations, ensuring efficient logistics, inventory management, staff supervision, and adherence to health and safety regulations. This role focuses on the timely distribution of poultry products while maintaining high-quality standards and customer service
Operational Supervision:
Supervise daily operations of the poultry distribution centre, ensuring smooth and effective processes
Assist in developing and implementing operational policies and procedures to optimize productivity
Monitor key performance indicators (KPIs) and use data to support operational improvements
Staff Supervision:
Assist in recruiting, training, and managing warehouse workers and administrative personnel
Conduct performance evaluations and provide ongoing coaching and development
Foster a positive and collaborative work environment
Logistics Coordination:
Oversee inbound and outbound logistics to ensure timely delivery of poultry products
Coordinate with suppliers, transport companies, and other stakeholders to optimize logistics operations
Support the development and maintenance of efficient routing and delivery schedules
Inventory Management:
Supervise inventory control processes, including receiving, storage, and distribution of products
Assist in implementing and maintaining inventory management systems to track stock levels and minimize waste
Conduct regular inventory audits and promptly address any discrepancies
Quality Control and Compliance:
Ensure compliance with all relevant health and safety regulations and industry standards
Implement and enforce quality control measures to maintain the integrity of food products
Maintain cleanliness and organization within the distribution centre
Customer Service:
Address and resolve customer inquiries and complaints in a timely and professional manner
Work closely with the sales and customer service teams to understand and meet customer needs
Build and maintain strong relationships with key clients
Financial Management Support:
Assist in preparing and managing budgets, monitoring expenses, and identifying cost-saving opportunities
Analyze financial reports to identify trends and areas for improvement
Ensure accurate and timely billing and invoicing processes
REQUIREMENTS:
A relevant qualification
Must have a matric certification
A valid C1 driver's license - Advantageous
Proven experience in a supervisory role, preferably in the food distribution industry
Strong leadership and team management skills
Customer service and admin experience
Excellent organizational and problem-solving abilities
Proficiency in MS Office
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of health and safety regulations and best practices in the poultry industry
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