Operations Strategist

A VOIP Telecoms company that has recently expanded its operations into Germany and the Netherlands is looking for an Operations Strategist to optimize business processes and drive efficiency at their Cape Town operation.


KEY RESPONSIBILITIES:

Develop operational strategies to grow the business and improve efficiency
Turn goals into properly orchestrated plans
Align operations with broader business objectives
Optimize processes, promoting culture of continuous improvement
Manage teams, overseeing development and performance of the operational team
Manage projects ensuring timely completion
Manage Vendor and Partner relationships, negotiating contracts and SLA's
Regular reporting

REQUIRED SKILLS:

Bachelor's degree in Business Administration or Operations Management or related field
5+ years' experience in Operations management role
Technical knowledge of VOIP and cloud telephony systems
Team leader
Problem solver
Strong communication skills

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