OPERATIONS & PROCESS IMPROVEMENT ASSOCIATE (Systems and Project Management focus) - Claremont, Cape Town (Hybrid)
Competitive Package on Offer! Our Client, a Global Investment firm is currently expanding their Operations team and in search of a seasoned Operations Associate who has solid project management experience. In this role, you will partner with various business units to implement scalable solutions, drive operational efficiency, and manage strategic operations and systems projects that support the business goals. The successful candidate will have a demonstrated ability to oversee projects from start to finish, optimize resources, streamline workflows, and ensure projects are delivered on time and within scope. You possess strong analytical skills, excellent communication abilities, and the capacity to juggle multiple tasks with precision, which are essential for success in this position.
Key Duties & Responsibilities:
Project Management
Lead and manage multiple projects simultaneously, ensuring they are completed on time, within scope, and within budget.
Develop project plans, define project goals, set timelines, and allocate resources effectively.
Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.
The types of projects range from large to small and could typically be operational process improvement in cross-functional areas, regulatory assessments and implementation, due diligence for outsourced services, sustainability initiatives, and implementation of IT systems, among others.
Operational Support
Support day-to-day operational activities to ensure smooth and efficient processes across the business.
Collaborate with departments to document workflows, standard operating procedures, and best practices.
Work closely with various departments to ensure alignment and integration of operations.
Process Improvement
Identify opportunities for process optimization, recommend solutions to enhance operational efficiency, and work with cross-functional teams to implement.
Utilize data analysis to evaluate the effectiveness of existing processes and implement continuous improvement initiatives.
Data Management and Reporting
Collect, analyse, and interpret data to provide insights and support decision-making.
Maintain accurate records of operational activities, ensuring data integrity and confidentiality.
Prepare regular reports and presentations for various stakeholders.
Quality Assurance and Compliance
Ensure compliance with company policies, industry standards, and regulatory requirements.
Qualifications, Experience and Skills required:
Relevant B.Com and/or BSc or related degree
Project management or related certification would be advantageous.
3-5 years of experience in operations and/or systems related project management roles, preferably gained within a fast-paced financial services/investment/advisory/consulting related field
Strong understanding of operations management, process/systems improvement, and project management principles.
Excellent organizational, analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple tasks and projects simultaneously, prioritize workload, and meet deadlines.
Flexible & dynamic, self-motivated, results-driven, ability to deal with change.
Detail-oriented with a focus on accuracy and quality.
Comfortable with IT systems.
Competencies:
Strategic thinking and planning
Effective stakeholder management
Risk management and mitigation
Strong organizational and time management skills
Adaptability and flexibility
Results-driven and detail-oriented
To apply for this role, please forward a detailed copy of your CV to Andrea Jones: ****** AND Lameez: ******
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