Job title : Operations Manager (PG10/11): SanlamConnect Gauteng South: Boksburg (Re-run)Job Location : Gauteng, BoksburgDeadline : February 09, 2025Quick Recommended Links Jobs by Location Job by industries What will you do? This role will report to the Regional Support Manager This is a management position overseeing a team of Support Staff including the HighPerformance Centre to provide administrative support, controls and processes that will enable the effective/compliant and speedy issuing of new business; and undertake initiatives that will assist in driving sales for both the Choice and Tied businesses. Output/Core Tasks: Your success will come from: Management and control of key sales support related processes Input into Financial Budgets Risk Management Office Management Technology and after sales service enablement Relationship Management People and resource management Management of the support team on San IX (tech enablement) Management of specialist support roles (Retention, Medical, Leads, Policy servicing) What will make you successful in this role? Qualification and Experience Grade 12 Diploma/Degree in Management will be a strong recommendation 2 years managerial experience 2-4 years proven experience in office administration/processing environment.
Preference of having worked within a sales distribution environment Knowledge and Skills To be successful you will need to demonstrate good experience in: Distribution and sales business (preferably within Sanlam) Basic Sanlam product knowledge Budgeting, expense management Knowledge of management practises and processes, knowledge of HR practices and performance management principles Legislative compliance and risk management of a financial services/sales environment Knowledge of Sanlam's support services and administration processes (i.e.
: New Business) Must have a valid driver's license and reliable motor vehicle Personal Attributes Cultivates innovation Client centricity Results driven Collaboration Flexibility and adaptability Decision quality Able to work well with different people and on multiple tasks (adaptable and flexible) Able to monitor, control well Excellent communication skills (1:1, written and groups) Team, client and service focused Attention to detail and accuracy Structured and organised Perform extremely well under constant pressure) Action orientated Treating customers fairly Administrative / Management jobs