Security Operations Manager: The position of a Security Operational Manager is vacant at the Robertville Branch, reporting to the Branch/Regional Manager. The overall purpose of this position is to manage several Clients in covering the following key areas: client liaison, HR/IR matters, expenses control, investigations, and ensuring the posting of Security Officers. All site security requirements must be adhered to, and the Client's needs must be met. Candidates should reside in the Vereeniging area or be willing to relocate at their own cost.
Minimum Requirements Matric/Grade 12 Certificate or equivalent.PSIRA Grade A/B registered.Valid Driver's License with own reliable transport.At least 5-10 years' experience in the security industry.At least 5 years' experience in the Operational Security Management structure.Working knowledge of the Firearm Act and Firearm competency for Business Purposes.Staff management experience.Computer literacy with expert knowledge of the complete Microsoft package.Sound planning, administration, interpersonal communication, and client liaison skills.Strong leadership and organisational skills, along with good interpersonal and communication skills.No criminal record or any pending cases.Key Performance Areas: (not totally inclusive) Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.General management and supervision of security staff to ensure that required performance is always met.Dealing with all required administration matters.Liaising daily with management on various operational issues.Liaising daily with Regional Management on various Operational matters.Ensuring that all HR-related queries are dealt with promptly and formulating disciplinary actions.Ensuring the timely submission of reports to both the client and the Rustenburg Branch as required.Submitting relevant weekly/monthly incident and general reports to Management.Investigating incidents and reporting on such.Pro-active planning on various sites and clients.Core Competencies: Analytical, Critical Thinking & Planning skills.Leadership & Self Development.Goal Setting & Organisational skills.Driving & Managing change.Driven for results.Interpersonal skills.Communication direction & skills.Development of others.Customer focus.Teamwork.Other personality attributes: InitiativeStrong leadership abilityPresentable
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