Do you have a passion for driving operational excellence in a dynamic and innovative environment? If so, the Operations Manager position at this growing brand is the perfect opportunity for you! Founded in early 2019, the brand emerged from a keen observation: while online shopping had become a part of everyday life, the office stationery industry lagged behind with outdated marketing and distribution models. Recognizing this gap, the founder saw a blue ocean opportunity to revolutionize the market. This brand set out to introduce high-quality office stationery and craft products at affordable prices, enabling people to stay organized and creative both at work and at home. As they continue to disrupt the industry with their fresh, agile approach, they're seeking an Operations Manager to join their innovative team. Read on to learn more! WHAT YOU'RE GETTING YOURSELF INTO As an Operations Manager, you will have the opportunity to take full ownership of management, operations, and P&L, driving the business forward with your strategic vision and operational expertise. You'll lead a team of experts, implementing innovative solutions and ensuring the brand's daily operations run seamlessly. You'll be at the helm of crafting and executing strategic initiatives that will shape the future of the brand, all while fostering a motivated and dynamic work environment. This is a chance to showcase your excellent business acumen, make decisive contributions, and grow with a company that values your leadership. If you're ready to bring your expertise to a fast-paced, innovative brand and make a real difference, this is the perfect opportunity for you! This is a fully remote contractor role. WHAT'S IN IT FOR YOU A fully remote position and team, so you can be productive from wherever you are! Growth opportunities that will allow you to develop your skills and go towards a path that interests you 3 weeks of paid time off per year to ensure you have the opportunity to recharge and refresh $50 monthly wellness allowance to use towards your general well-being and allow you to take care of yourself - whether it's a massage or a well-deserved trip to the pool KPI-based bonus system that lets you drive business success while achieving personal growth and financial rewards
HOW YOU WILL SPEND YOUR TIME Facilitate daily standups, weekly performance reviews, and monthly/quarterly financial and supply chain evaluations to ensure team alignment and accountability Administer user access and maintain the integrity of Google Workspace and Amazon Seller Central to ensure seamless operations Develop and oversee long-term strategic plans and short-term tactical schedules using ClickUp, ensuring all project information is current and accurately reflects business status Collaborate with the product team to integrate new product ideas and support product launches, handling both project management and execution tasks Oversee product listings, monitor account health, manage customer interactions, and resolve issues with Amazon Seller Support to maintain optimal selling performance Monitor and report on inventory levels, forecast demand, track KPIs, and improve ERP system functionalities to optimize supply chain efficiency in collaboration with the Supply Chain Manager Assess staffing needs, define roles, manage the recruitment process, organize onboarding, and evaluate new hires' performance to ensure team growth and effectiveness Collaborate with the CFO to take ownership of the P&L, budgeting, forecasting, and financial analysis, ensuring precise and timely financial operations for informed decision-making WHO YOU ARE You have 3+ years of experience working as an Operations Manager or a similar leadership role You have experience working with eCommerce, whether that's in-house or as part of a marketing agency You are a people person and a natural team leader with experience managing remote and international teams You have an efficiency-oriented mindset and thrive when testing and implementing new organizational design ideas You are driven by challenges and changes presented in a company that's rapidly growing You are decisive, innovative and a strategic thinker You have experience using Project Management tools such as ClickUp, Asana, or Monday.com You are fluent in English, written and spoken
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