Operations Head

Details of the offer

Time left to apply: End Date: November 2, 2024 (5 days left to apply)
Job Requisition ID: R16243
Job DescriptionTo actively contribute to the achievement of key business objectives through effectively managing all operational aspects within a Division.
Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.Achievement of net profit growth for Business.Maintain optimum efficiencies regarding staff numbers and associated resources by setting budget requirements in accordance with the Business plan and monitor compliance.Manage Cost to Income to increase profitability and efficiencies.Develop and implement differentiated service models for client segments.Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction.Achieve integration of processes in areas of responsibility in collaboration with other areas, delivering required service levels by monitoring that workflow achieves operational requirements and the overall running costs in relation to productivity ratios, maintaining targeted outputs and financial discipline in respect of Budget and growth strategies.Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements.Drive operational efficiencies and the ultimate delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basis and monitor that workflow achieves operational requirements.Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.Execute the Business Unit people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.Hold direct reports accountable for the implementation of Leadership Strategy that drives behavior towards high performance.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. Closing Date: 02/11/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ.
About UsDirectAxis is a proudly South African business offering a range of products including personal loans and funeral cover. DirectAxis also provides a free and secure financial wellness tool that allows customers to check and manage their credit rating.
By building a career at DirectAxis you can help develop credit products that will enable and support customers in a sustainable and affordable way. This leads to better outcomes for many communities in the country.

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Nominal Salary: To be agreed

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