Operations Executive - HIV and Oncology SandtonBusiness Unit: Discovery Health
Function: Management
Date: 3 Sep 2024
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose: To ensure that Area reaches or exceeds all their deliverables and to ensure satisfaction on the part of DiscoveryCare with the service offered to them by optimizing the area processes and functions.
The successful applicant will report to the Head of Discovery Care.
Job responsibilities include among others the following: Overseeing the success of the division by liaising with major stakeholders in the business.Building effective relationships to create strategies and translate these into effective deliverables to ensure successful execution thereof.Owning and chairing key forums with participants at an executive level.Constant interaction with highly strategic thinkers and relationship building on an executive business level.Developing strategic and operational plans to drive, lead, and represent all projects and key initiatives impacting the division.Provide direction for the division through actively communicating and being a visionary leader.Developing and generating appropriate reporting to business in respect of your division.Developing and implementing annual business, strategic and implementation plans.Monitor the implementation of risk management strategies with the Division.Keeping abreast with legislative and industry changes and how this affects your business units.Analysing and problem solving by identifying key issues and relationships from a base of information.Constantly challenging and shaping the status quo.Effective decision-making by applying entrepreneurial knowledge and "out of the box" thinking and weighing up the risks involved.To manage direct reports and to ensure that they are guided, coached, and mentored to effectively manage their own teams.To develop an operational strategy for the area based on the Strategic Risk Management strategy and to ensure that the operational strategy is effectively implemented and rolled out in the area.To set and manage the budgets of the area and to report monthly on variances.To identify areas where efficiencies can be created and to implement plans in order to optimise efficiencies in the area in order to deliver customers a great service and in order to meet all SLAs.To build and maintain relations with all DiscoveryCare stakeholders.The successful candidate must demonstrate the following competencies: Role Specific Behaviours Action orientedAttracts top talentBusiness insightManages conflictCourageDirects workGlobal perspectiveCultivates innovationInterpersonal savvyNimble learningOrganizational savvyPlans and alignsDemonstrates self-awarenessSelf-developmentSituational adaptabilityBalances stakeholdersStrategic mindsetTech savvyInstils trustDrives vision and purposeOptimizes work processesEducation and Experience: Relevant Tertiary Qualification – Business related DegreeNursing or Clinical QualificationMinimum 5-7 years' experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building.Minimum 5 years' experience within Discovery Health.Extensive exposure within the Discovery health environment.Proven track record of successful implementation of business process change projects.2 years' experience with managing strategic relationships.Minimum 1 year project management experience.Solid experience in relationship building with key players.Solid experience leading areas of 40+ employees.Business presentation skills.Knowledge Required: Understanding of corporate organizationsUnderstanding of Business ProcessesHigh level of understanding of relationship managementHealthcare industry knowledgeUnderstanding of data and statisticsHigh level of computer literacy and MS Office:Advanced ExcelMS Access (Intermediate)MS PowerPointDiscovery Product knowledgeHigh level of understanding of Discovery Health systemsPersonal Attributes or Competency Profile The Discovery Person Values DrivenLearns on the FlyResilientInstils TrustPeople SavvyDrives ResultsThe Discovery Leader Are inspirational leaders who live the values and believe in the core purposeAre humbleTreat others with care, dignity, and respectEnsure that the business case prevailsHave a bias for actionUnderstand that people are Discovery's greatest assetBuild an environment for optimal performanceSet ambitious goals and implement the highest standardsAre students and masters of communicationNever stop learningHave and express strong beliefs and views, yet are open-minded and support the chosen path
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