Operations Executive/Customer Relations

Details of the offer

RS Recruitment Services is assisting a well-established, international organisation in the TRAVEL INDUSTRY to recruit an OPERATIONS/CUSTOMER RELATIONS EXECUTIVE to be based at their offices in DURBAN. Market related, negotiable, depending on qualifications and experience. Please note that experience in the travel industry is essential. OUR CLIENT, ESTABLISHED OVER 50 YEARS AGO, PROVIDES UNFORGETTABLE HOLIDAYS IN AFRICA AND SOUTH ASIA. The ideal candidate should have/be the following: A qualification relevant to the travel industry, an advantage.A service-oriented approach.Familiar with reservations processes and procedures.A high command of the Travelport GDS (global distribution system).An excellent telephone manner.A good command of the English language. Key responsibilities, but not limited to: Create PNR (passenger name record) bookings from scratch.Travelport queue management.Do ticketing and ticketing reissues.Action and confirm special ticketing requests.Reply to and action email queries from clients, agents and suppliers.Check/confirm bookings that have been made (accommodation, flights and ground handlers).Keep all parties informed of the progress with bookings, in writing.Generate and send travel documents to clients.Direct invoices from service providers to HO. Working Hours During SA Summer: 11:00 20:00 Monday to Friday with a one hour break for lunch.11:00 16:00 alternate Saturdays with no break for lunch Not required to work on UK public holidays (10).Will be required to work on SA public holidays.Leave: 20 working days leave per a year. Working Hours During SA Winter: 10:00 19:00 Monday to Friday with a one hour break for lunch.10:00 15:00 alternate Saturdays with no break for lunch Remuneration: Market related, negotiable, depending on qualifications and experience. To apply, please be sure to include the following information in your CV:Date of BirthCitizenshipArea of ResidenceAvailabilityCurrent/Previous SalarySalary ExpectationsReasons for leaving all your positions If you are not contacted within two weeks, please consider your application unsuccessful.


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Planning Lead/Head Of Department

In this role you will also be accountable for the direction and development of the planning function, developing your own model for the planning department a...


- KwaZulu-Natal

Published 16 days ago

Chief Executive Officer (Ceo)

Our client based in KwaZulu-Natal is seeking a CEO/COO who will be responsible for running the company and will be accountable to the board of directors. You...


- KwaZulu-Natal

Published 16 days ago

Senior Estimator

Job DescriptionA well-established construction company is currently seeking a Senior Estimator to join their team in Durban. Candidates will be delivering al...


Tumaini - KwaZulu-Natal

Published 14 days ago

Rsa - Corporate Traveller - Travel Manager - Durban

About UsAt Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We ...


Flight Centre Travel Group - KwaZulu-Natal

Published 14 days ago

Built at: 2024-12-25T18:41:58.614Z