Operations Coordinator/Planner - Farmpack (Pty) Ltd - Lows CreekIntroductionFarmpack (Pty) Ltd, situated in the vicinity of Mbombela, Mpumalanga, specializes in supplying packaging materials to the agricultural and business sectors. Our company produces and distributes a wide variety of boxes to clients across the country and in Mozambique.Role OverviewThe Operations Coordinator/Planner will be responsible for ensuring smooth coordination between sales, operations, and logistics departments through the development and execution of effective planning schedules. This role plays a critical part in managing stock levels, improving customer satisfaction, and driving operational efficiency across the company.RequirementsSkills & Qualifications:Tertiary qualification in operations, logistics, or a related field (or currently working towards one).Exceptional organizational skills and attention to detail, with the ability to manage complex data and schedules.Strong communication and interpersonal skills to effectively collaborate across teams and departments.Advanced proficiency in Excel and other data management tools.Proven ability to assert yourself and influence within a dynamic management team.Experience:Prior experience in operations, manufacturing, warehousing, or logistics is essential.Experience with quality management systems like ISO or FSC is highly desirable.Experience in customer service and the development of customer satisfaction strategies is an advantage.Additional Requirements:A performance-driven mindset with a commitment to continuous improvement.Management experience or leadership skills will be advantageous.Flexibility to work extended hours as needed.Eagerness to learn, grow, and contribute to the company's success.Key ResponsibilitiesCollection and processing of information from the sales and operations departments into a planning schedule that will enable all departments to coordinate efficiently.Developing and driving a customer satisfaction strategy and procedures that address service and quality. Also manage and drive any related programs such as ISO, FSC, Food safety etc.Monitoring and analysing stock levels and customer trends/orders and placing production orders to receive finished goods into the warehouse(s) on a just-in-time basis.Manage customer and sales representative expectations and delivery schedules.Prevention of slow moving and/or obsolete stock.Other InformationThe company can expire jobs at any time at their own discretion.VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.VKB Group is an equal opportunity employer. VKB Group's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group's Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.Seniority level: Entry levelEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Farming
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