INHERENT REQUIREMENTSGENERALMatricA minimum of 2 years of operations management experience within the Temporary Employment Services (TES) IndustryGood knowledge of Industrial Relations (IR), the Basic Conditions of Employment Act (BCEA), Bargaining Councils, the TES Industry, and the Labour Relations Act (LRA)Experience working on internal systems and programs (Contractor Zone and Branch Payzone) would be advantageousGood numeracy skillsComputer literate (MS Office)Excellent communication skills (both verbal and written)A valid driver's license with own reliable vehicle (essential)DUTIES AND RESPONSIBILITIESBe actively involved with the start-up of new contracts and briefing sessions for existing contracts to ensure that the correct staff is suppliedLiaise with the Operations and / or General Manager to ascertain client requirementsEnsure that daily debrief is attended and that all client related information and feedback is reported and loggedWork in conjunction with the Recruiter and / or Operations Managers to ensure that suitable candidates are recruitedAdhere to the stipulations of the relevant Company policies and procedures in respect of the recruitment of assigneesEnsure that legislative requirements in respect of the hiring of foreign nationals are adhered toSupport the Company's objectives in respect of Employment Tax Incentive (ETI)Select candidates for placement and / or overtime in a legal and ethical mannerAdhere to the stipulations of the Company's Code of Business Conduct and Stakeholder Engagement PoliciesEnsure that the correct paperwork is signed and maintained for all assigneesEnsure that Fixed Term Contracts and Annexure A's are updated / validEnsure that assignee files and Contractor Zone files are kept up to dateEnsure that all IDs, job descriptions, EEA1 forms, qualifications, contracts, disciplinaries and other documentation relating to assignees must be filed on Contractor Zone and in branch filesEnsure that the electronic blacklist is kept up to date on Contractor ZoneEnsure that all requirements as stipulated by the Company are adhered to, when submitting timesheets and supporting documents for paymentsTimesheets must be checked to ensure that all indicated hours are correct, all totals are correct, assignees are linked to the correct rates and timesheets are signed by the client as requiredAdhere to the payroll deadlines as stipulatedEnsure that leave applications are accurately checked prior to payroll and that all approvals and / or paperwork is in orderSubmit reports to the Branch Manager as requiredDaily headcount report to be submitted by 09:00 am dailyAssist the Branch or Operations Managers with the management and issuing of Personal Protective Equipment (PPE)Ensure that all assignees are allocated with the correct PPEAssist the Branch or Operations Managers with the management of End of ContractsEnsure that assignees are issued with the applicable end of contract noticeEnsure that PPE and clock cards are returnedIssue UIF claim documentationDeliver exceptional customer service to assigneesMaintain the values of the Company in all interactions with assigneesMonitor, follow up and ensure resolution to all assignee queries within a 24 hour timeframeSchedule training and medicals for assignees as requiredArrange transport for assignees as requiredAid and support the Branch or Operations Manager as and when requiredAssist with the completion of Injury on Duty (IOD) claim documentationEnsure that assignees are using the payslip appCHARACTER TRAITSFriendlyA positive attitudeAnalytical minded and problem solverAbility to work under pressureSelf-motivatedCommitted and loyal to the Company, Colleagues.
and ClientsPunctualHonest and sincere, with a sense of humour