Operations Associate - Slide - Join the team Merchant portal Hybrid - Cape Town Full Time Operations AssociateWe are seeking a highly motivated and entrepreneurial Operations Associate to join our fast-growing startup, Slide. In this dynamic role, you will be responsible for managing our drivers and deliveries, monitoring our system, troubleshooting issues, and optimizing our operational processes. As an executor who thrives in a high-paced environment, you will play a crucial part in ensuring efficient and accurate delivery operations, while constantly seeking ways to improve our systems and deliver exceptional service to our customers. If you have a strong sense of ownership, enjoy thinking on your feet, and are passionate about revolutionizing the logistics industry, we would love to have you as part of our team at Slide.
Company overviewSlide is a fast-growing logistics technology startup that specializes in providing on-demand fast delivery and storage services to online brands. We empower businesses to enhance their customer experience by offering efficient and reliable logistics solutions. Our cutting-edge platform and dedicated team ensure seamless deliveries and optimal warehousing solutions for our clients. Join us as an Operations Associate and be part of our dynamic team revolutionizing the logistics industry.
Position SummaryAs an Operations Associate at Slide, you will play a vital role in managing our drivers, monitoring deliveries, and optimizing our operational processes. Your entrepreneurial spirit, strong sense of ownership, and ability to thrive in a fast-paced startup environment will contribute to our continued success. You will be responsible for ensuring efficient and accurate delivery operations, troubleshooting issues, and constantly improving our systems to deliver exceptional service to our customers.
ResponsibilitiesManage and coordinate our fleet of drivers, ensuring timely and efficient delivery operations.Monitor and track deliveries to ensure smooth and error-free execution, providing real-time updates to stakeholders.Troubleshoot any operational issues that arise, taking immediate action to resolve them and minimize disruptions.Collaborate with the technology team to optimize our operational systems and identify areas for improvement.Develop and implement standard operating procedures (SOPs) to streamline processes and increase efficiency.Maintain accurate records and documentation of delivery operations, ensuring compliance with company policies and regulations.Collaborate with cross-functional teams, including customer support and warehouse management, to ensure seamless coordination and customer satisfaction.Proactively identify opportunities to enhance the customer experience and provide feedback to improve our services.Stay updated on industry trends and best practices, incorporating them into our operational strategies.QualificationsBachelor's degree in business administration, logistics, supply chain management, or a related field (or equivalent work experience).Previous experience in logistics, operations, or a similar role is preferred.Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.Excellent organizational and time management skills, with the ability to prioritize tasks effectively.Exceptional attention to detail and a commitment to delivering accurate and error-free results.Proficiency in using technology platforms and software for managing operations and analyzing data.Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.Entrepreneurial mindset and a high level of initiative and ownership.Flexibility and adaptability to thrive in a rapidly changing startup environment.We offer competitive compensation packages, opportunities for growth, and a vibrant work culture where your ideas and contributions will make a significant impact.
To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining Slide.
Note: Only shortlisted candidates will be contacted. Thank you for considering Slide as your next career opportunity!
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