Operational Excellence Manager, Fba, 3P Marketplace

Job title : Operational Excellence Manager, FBA, 3P Marketplace Job Location : Western Cape, Cape Town Deadline : December 05, 2024 Quick Recommended Links Jobs by Location Job by industries Key job responsibilities Lead investigation and root cause resolution for seller Issues, and key programs Analyze large data sets to arrive at specific problem statements around partner experience/program related issues.
Create and implement SOPs for execution on weekly basis to solve for critical partner experience problems.
Work to submit product ideas to drive SOPs at scale Report program metrics and draw insights on key patterns/ problems.
Develop forecasts to help plan fulfillment related processes BASIC QUALIFICATIONS Bachelor degree Experience developing long term relationships with partners Proficiency in Microsoft Excel Skilled in operational excellence Project Management skills (regular updates, Program flashes, audits, review meetings, process audits) Experience managing deadlines and building reporting PREFERRED QUALIFICATIONS Knowledge in SQL Experience with processes improvements and SOP executions Experience in Fulfillment, Supply Chain, Logistics or eCommerce Administrative / Management jobs