We are seeking a highly skilled and motivated Operations Improvement Manager to join our fast-paced FMCG distribution centre.
The ideal candidate will possess a strong background in industrial engineering and demonstrate a proven track record in managing operations and driving continuous improvement initiatives.
This role is critical to ensuring efficient, cost-effective and high-quality distribution operations while fostering a culture of excellence and innovation.
Key Responsibilities 1.Operational Management: Oversee day-to-day operations of the distribution centre, within department allocated (Inbound, Picking, Outbound, Inventory) Manage and optimize all aspects of warehousing, including receiving, put-a-way, picking, Loading and outbound processes.
Audit, review and adhere to operational SOPs and procedures to enhance efficiency and productivity.
Coordinate with various departments to ensure seamless operations and effective communication.
2.Continuous Improvement: Lead continuous improvement initiatives aimed at enhancing operational performance and reducing costs.
Utilize industrial engineering principles to analyze workflow, identify bottlenecks and implement solutions.
Conduct regular performance reviews and process audits to identify areas for improvement.
Foster a culture of continuous improvement among staff through training and development programs.
3.Team Leadership and Development: Manage, mentor, and develop a team of supervisors and frontline staff to achieve operational goals.
Set performance targets and provide regular feedback to ensure accountability.
Promote a safe and inclusive work environment, adhering to health and safety regulations and company policies.
4.Inventory and Supply Chain Management: Monitor inventory levels and ensure accurate stock control to meet customer demand.
Implement best practices in inventory management to minimize shrinkage and maximize efficiency.
5.Performance Metrics and Reporting: Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and efficiency.
Prepare and present regular reports on operational performance, including productivity, quality and cost metrics.
Utilize data analytics to drive informed decision-making and strategic planning.
6.Technology and Systems Optimization: Leverage warehouse management systems (WMS) and other technologies to streamline operations.
Preferably SAP EWM and ONE NETWORK.
Identify and implement new technologies and tools to enhance operational capabilities and efficiency.
Ensure systems are properly maintained and staff are trained on their use.
Qualifications: Bachelors degree in Industrial Engineering or related field.
Minimum of 5 years of experience in operations management within a distribution centre, preferably in the FMCG sector.
Proven track record of leading continuous improvement initiatives and driving operational excellence.
Strong leadership and team management skills, with the ability to motivate and develop staff.
Excellent problem-solving and analytical skills, with a data-driven approach to decision-making.
Proficiency in warehouse management systems (WMS) and other relevant technologies.
Strong communication and interpersonal skills, with the ability to work effectively across all levels of the organization.
Knowledge of health and safety regulations and best practices in warehouse operations.