Online Sales Support Agent

Details of the offer

Job title: Online Sales Support AgentWe are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre.Duties and Responsibilities:Provide telephonic and email support for any queries related to online sales.Provide support to both staff and to customers for online sales transactions.Guide customers through the online sales process, including product selection, payment, and delivery options.Collaborate with the sales team to follow up on leads and close salesopportunities.Drive online Sales.Key Competencies and SkillsStrong verbal and written communication skillsListening skillsProblem analysis and problem solvingCustomer service orientationTeamworkStress toleranceFurther requirements:Grade 12Minimum 2 years' experience in a Call Centre
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