Online Sales - Ecommerce

Successful Distributors of high-quality home improvement (DIY), garden and pool care products and accessories is looking for a Sales Administrator for a contract role their offices.
Contract period 6 to 8 months.
Responsibilities: Processing of sale orders timeously (Data validation/capturing).
Sales orders get processed automatically via EDI, but need to be checked and verifiedEnsure order corresponds with the ranging document (correct product for store)Ensure orders correspond with minimum order value (MOV) guidelinesEnsure invoices are not issued for out-of-stock productsProcess and manage Claims and ReturnsProcessing and managing of quotes for customers Monitoring customer portals for new orders, claims and stock levels.Back-order maintenance and liaising with client.
This will include stock updates, etc.Ensure customers receive invoices via emailCapture all unavailable or out of stock itemsTrack order delivers and rejectionsManaging queries with stores and warehousesProvide support to the finance and debtors functionManage key operational reports and ascertain compliance with established key performance indicatorsMaintain customers, customer master files, and sales records up to date Schedule order extensions with replenishment department at storeCreate invoices and other customer-facing documentsCommunicate with relevant department buyers to prioritise certain orders or to plan opening orders for new stores or to assist with delivery date extensionsCustomer and sales support - pricing, stock holding, deliveries lead times, claims, returns, queries, MOVs, MOQs, rounding profileProvide support to Sales Manager, Key Accounts and other Sales Representatives