Online Sales Administrator

Online Sales Administrator
A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:

Handling of all sales queries and orders
Dealing with all administration including processing all orders
Assisting customers face to face, telephonically and via email and WhatsApp
Verifying orders, including customers' personal information and payment details
Data capturing onto internal computer system
Informing clients of stock availability, stock alternatives and lead times
Accurate invoicing to clients
Expediting orders through internal liaison
Time management and delivering timeous responses to customer's requests are crucial
Maintaining and updating sales and customer records
Keep the company website up to date, develop the company's online presence and engage with clients.
Clear concise communication in both Afrikaans and English
Must have excellent organisational skills, great attention to detail and pro-active attitude
Supporting the sales department with other administrative tasks, as required.

Requirements:

Matric/Grade 12 certificate
2 – 3 years' experience in a similar role
Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
Must be able to work as part of a team
Good telephone and email etiquette
Ability to understand the FMCG trade
Reliable transport to and from work
Candidate to reside close to the Head Office or surrounding areas

This position is available immediately.
E-mail your detailed CV with salary expectation and contactable references to ****** with "Online Sales Administrator" in the subject line.
Only shortlisted candidates will be contacted. Please accept your application as unsuccessful if you do not receive feedback within 2 weeks of submitting your CV.
Job Type: Full-time
Pay: R12000,00 - R15000,00 per month
Experience:

Retail: 3 years (Preferred)

Application Deadline: 2024/07/31
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